2010 VANGUARDS IN INSURANCE PRACTICES TOP RANKINGS
CSC: Credentials Include Experience, Strong User Community
IT Services FIRST PLACE
CSC’s stated aim is to help its customers
achieve operational ef;ciency. Apparently that
goal resounds with North American insurance
carriers, brokers and agents, who once again
voted CSC as the top IT Services provider in
the Insurance Networking News Vanguards in
Insurance Practices (VIP) awards.
CSC has captured the No. 1 IT Services
provider title all three years this category has
existed, and it has landed in the top three
of various other VIP award categories during
the four years Insurance Networking News
has been polling insurance carriers on their
preferred vendors.
A provider of claims, policy administration,
and billing tools, CSC allows customers to
drive greater revenue by having solution sets
they can bring to market quickly and by facilitating better communications with their
customers, according to the company.
achieve their business goals.
“They are a very large, successful, expe-
rienced, longstanding player in the insur-
ance industry,” says Jeff Goldberg, a Celent
senior analyst who helped design and
manage the VIP awards. “Their name is fair-
ly synonymous with insurance technology.”
Goldberg notes that any company of
CSC’s size has polarizations, but “there are
a lot of people who love CSC.”
“One of the things that CSC leverages
well is not just their experience but the
experience of their client community,” high-
lights Goldberg. “They’ve really done a good
job of social networking and building client-
user-generated content where clients are
sharing different work that they’ve done.
They have a very active user community.”
Among CSC’s successful collaborative ini-
tiatives that help drive innovation–for both
CSC at a Glance
Company Name: CSC
Headquarters: Falls Church, Va.
Serves: Insurance, reinsurance and
annuity providers (life, annuities,
pensions, ;ood, property and casualty—
personal, commercial and workers
compensation) and self-insured ;rms
Product Set: Application Software,
Business Process Outsourcing,
Application Outsourcing and Services,
Infrastructure Outsourcing and Services,
Business and IT Consulting
of Employees: 92,000
Total Revenues (2010): $16 billion for the
12 months ended Jan. 1, 2010
Total Insurance Customers: 1,200+
Year Founded: 1959
Years Serving Insurance Firms: 35+
Private/Public: Public (Market: NYSE,
Ticker Symbol: CSC)
CSC says its broad portfolio of technol-
ogy-enabled solutions is designed to help
clients around the world meet complex
business challenges. Whether it’s help-
ing organizations improve customer ser-
vice, protect their assets and information,
or achieve effective IT globalization, CSC
is known for bringing a depth of business
understanding, breadth of experience and
wealth of intellectual property that enables
clients in a wide range of industries to
CSC and its customers–is Wikonnec T, a so-
cial networking site that facilitates interac-
tion between all stakeholders who want to
share ideas, give advice, and rate products.
The virtual community is designed to provide
valuable information to both CSC and its
customers to create real solutions to indus-
try or software needs.
