Contents
Cover Story
14When it comes time to update a policy
administration system, both replacement and
modernization have merit.
Weighing the Options
8
Back Office
Strategies and technologies to boost behind-the-scenes efficiencies
A Risk Management Reset for Life Insurers
In an era of shifting demographics, economic unease and regulatory transformation,
life insurers confront new risks.
18
Industry Priorities
Keeping up with top-of-mind executive concerns
Keeping Up With Changing CAT Modeling Technology
Insurers need to account for rapidly advancing technologies to optimize their
catastrophe risk models.
Departments
4
Commentary
Industry observations and insight from the staff
Pinning Down Success
Experts offer competing visions on what it takes to
make insurance companies thrive.
21
Vantage Point
Guest commentary from industry sources
Using Analytics to Avoid Data Overload
Drill-down capabilities enable analysts to dig
deeper into different dimensions of the data
for key insights.
22
Asked & Answered
Exclusive INN interviews with insurance thought leaders.
Paring Costs From Printing
Even as digital communication becomes more prevalent, the case for investing in new print technologies
remains strong for insurers.
Find the latest competitive intelligence on
insurance carriers and their buying decisions.
Recent deals for technology software and services
Who’s Buying What
23
24
Statistically Speaking
A data lineup illustrating industry trends
From Frustration to Fraud
Survey reveals that poor customer service makes
consumers more apt to commit fraud.
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