Core systems projects
that are viewed as an IT
issue are doomed before
they start.
Story on page 12
January/February 2011 Volume 14 Issue 1
www.insurancenetworking.com
Disappea rin g The Data Center? Disappea rin g
policy admin...again
12Enhanced development methodologies and a
shift in focus from costs
to capabilities play a role
in modernization choice.
enterprisewide eCM
24Carriers need to keep architectural concerns,
scalability in mind when
implementing enterprise
content management.
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Page 14
Fighting Fraud
34Technologies such as data mining, and operational
measures such as direct
repair networks, can help
auto insurers combat
claims fraud.
TO EAsE THE FlOW OF dATA
to and from producers, carriers
are taking an active role in extolling the virtues of download
technology. While industry-
By Doug Bartholomew
>>INNFoCuS I p&C
How Download Can
Bridge a Data Divide
wide adoption may be gradual,
its benefits are rapid; download
drives consistency of data for
all stakeholders.
Story on page 8
By INN Editorial Staff
>>SpeCial SeCTion
Casting A Spotlight
On Excellence
INSURANCE NETWORKING NEWS
is pleased to tip our collective
cap to the 2010 INNovators.
Our fourth annual program
includes new categories that
better reflect the fact that innovation can and does happen across
the breadth of the insurance
enterprise. We also expanded
our roster of judges.
systems, to Farmers’ improvements in first-notice-of-loss,
CUNA Mutual’s Web-based customer service and more.
This year’s winners’ achieve-
ments are diverse—from Har-
leysville Insurance’s synchro-
nized replacement of 12 legacy
Hence emerges a theme:
technical innovation is not
foisted on the business, it’s the
result of carefully orchestrated
collaboration between insurance
IT and operations. To paraphrase
Thomas Edison, innovation
may be as much about collabo-
ration as it is about inspiration.
The Year of Mobility
38
Judging by 2011 IT
budget survey results,
P&C insurers will devote
more effort to a variety
of mobile devices and
platforms.
INN Online
insurancenetworking.com
• 11 i T Trends for 2011
• insurance Valuations Rise
• Bi is Growing up
• Top 10 project
Management Trends
• World’s 25 largets
insurers named
