Departments
6
Commentary
Industry observations and insight from the staff
Devotion to Innovation
Innovation is all around us, in awards programs
and in the ways INN presents information.
12
INNSight
Exclusive commentary from Novarica
PA Projects Top Insurers’ 2011 Priority Lists
Many insurers have core systems projects as their
top priority, but what exactly will happen?
24
Asked & Answered
Exclusive INN interviews with insurance thought leaders
ECM Requires Both Tools and Strategy
There are a number of key steps carriers should
take to create a successful enterprise content
management strategy.
34
Vantage Point
Guest commentary from industry sources
Fighting Fraudulent Claims
To lessen auto insurance fraud, insurers have options,
from data mining to direct repair networks.
Find the latest competitive intelligence on
insurance carriers and their buying decisions.
Recent deals for technology software and services
Who’s Buying What
36
8Belatedly, commercial P&C insurers and agents are
realizing the efficiences afforded by download.
INNFocus—P&C
In-depth coverage of issues affecting specific lines of business
Carriers Push Download to Bridge a Data Divide
38
Statistically Speaking
A data lineup illustrating industry trends
Make Way for Mobility
Budget numbers show carriers are serious
about mobile applications in 2011.
14
Cover Story
Service-based Computing
The Disappearing Data Center?
The advancing technology and underlying economics of cloud computing
may herald a paradigm shift for insurance technologists.
27
Special Section
INNovators 2010
Casting a Spotlight on Excellence
Insurers’ diversity, originality and pluck play a role in best practices.
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