As an insurer,
we are very aware that
we are a target and
may be on somebody’s
radar.
Story on page 14
March/April 2011 Volume 14 Issue 2 • www.insurancenetworking.com
cover story
A FAlse Air
oF security
As insurers make greater use
of mobile computing, they must
prepare countermeasures
for the constantly evolving
tactics of data thieves.
PAge 14
Clarifying the
Cloud Confusion
20Carriers need to fully understand the integra- tion, licensing and
security issues inherent in
off-premises computing.
Can saas speed
statutory reporting?
22a hosted model can accelerate statutory
reporting by eliminating
software maintenance
and updates.
4 Ways to lower risk
Migrating mission-critical applications to a
service-based computing platform requires a
stepped approach.
26
to tranSForM Siloed
legacy data into a single “gold”
master copy that’s usable across the
enterprise, insurers such as aflac
are undertaking master data
By Joe McKendrick
>>BaCk oFFICe
Governance Key to
Useful MDM Programs
management programs. a
systematic, business-driven
approach that includes governance
ensures MdM success.
Story on page 23
By INN Editorial Staff
>>INNFoCus I PersoNal lINes
Conquering Myriad
Claims Challenges
For liFe, health and p&C
carriers, the claims area represents
a thorny challenge.as one of the
most visible opportunities to
improve the customer experience,
it can also represent the largest cost
center.
on a forced march to meet the
challenge of federal regulations
and providers slow to go paperless,
Cox healthplans, however, sees
claims technologies investments
that streamline processing as a
must for competitive advantage.
as p&C insurers such as
narragansett Bay meet the
challenge of providing superior
customer service while reducing
claims cycle time, they also need
to prepare systems to integrate
with mobile technologies.
and new, complex life
products being issued by large
insurers such as prudential have
the potential to further complicate
existing manual claims processes,
making the call for automation
louder. Story on page 8
The Impetus for
Better underwriting
new purpose-built
underwriting systems
can reduce cycle time
and improve accuracy.
30
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• More Insurers Break into
online auto Insurance Market
• IT Job Growth slow
• Crunch Time for solvency II
