6
CommeNtary
Formidable in the Face
of Change
The insurance industry has what it takes to retain
its potency in the face of transformative changes.
NewS
Industry Briefs
the impact mobility is having on insurers;
disasters cost insurers $43 billion in 2010.
8
INNSIght
Insurance IT in an Era of
Accelerated Change
CIos focus investments on ease of doing business, business intelligence and speed to market.
28
aSked & aNSwered
The True Value
Of Telematics
Joseph Reifel, partner at A.t. Kearney, discusses
suitability, cost and adoption hurdles.
30
vaNtage PoINt
Expect the Unexpected
Auto insurers can reduce the financial toll of a
disaster by auctioning salvaged vehicles.
32
who’S bUyINg what
Big Buys
stonegate chooses Insuresoft’s personal
auto PA system.
34
StatIStICally SPeakINg
IT Spend Flows to Mobility,
Private Clouds
CIos begin to prioritize cloud investments;
expect more robust mobility offerings.
38
20
12
Cover Story
ACORD committee leaders are on a mission to streamline development of insurance
technology standards to better meet the industry’s challenges.
Game Changers
20
INNFoCUS
Health insurers look at IT investments, particularly in billing and payments, to respond
and adapt to upcoming changes in the market.
The e-Billing Conundrum
24
emergINg teChNologIeS
As opportunities to consolidate hardware emerge, and evolving business demands
impact insurance data centers, an architectual reset may be in order.
The Final Convergence