Managing Insurance IT in
An Era of Accelerated Change
Facing radical changes, CIOs focus investments on agent or customer
ease of doing business, business intelligence and speed to market.
By
Matthew
Josefowicz
At a recent meeting of the Novarica Insur- ance Technology Research Council, I had the opportunity to participate in conversations with a few dozen insurer CIOs. Most of the discussions at the meeting centered around one common theme: the challenges of managing in- surance I T in an era of accelerated change. There are, of course, dynamic
changes in the regulatory environment occurring daily, which
seem to be designed to push insurers from a risk-pricing model
to a risk-pooling model at the exact point in time at which true
risk pricing seems to be possible. This is evidenced both in the re-
cent health care reform in the United States and European Union
directives that would curtail the ability to underwrite based on
established risk factors, such as gender.
INNSight is exclusive commentary from Novarica. Matthew Josefowicz
is partner and managing director at New York-based Novarica. This
column was adapted from his recent report on “Managing Insurance IT in
an Era of Accelerated Change.”
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