Connecting the Business & Technology Communities
June 2011 • Volume 14, Issue 4
As the rule-making process of the Dodd-Frank
Act draws to a close, insurers await a final
verdict on issues that will impact their
livelihood. page 12
Legacy May
Be Ending
After years of getting by with
aging equipment, business
demand and technology
advances are leading to cost-
efficient IT modernization efforts
at many P&C insurers.
USAA Leads the
Mobile Charge
USAA stays ahead of an ever-
evolving mobile landscape to
provide consummate customer
service to its itinerant military
customers and their families.
Find out how.
What’s Driving
BPO Spend?
