Is Big Data a Big Deal
for Insurers?
the insurance industry is well positioned to
exploit the ongoing explosion of data.
Insurance business process outsourcing
market blossoms; driving costs out of the
claims process.
Insurers need to figure out how to use new
collaboration tools.
asked & aNswered
Insurers Adapt to the
Multi-channel Universe
Doug Cox, director of GMC software technology,
discusses unified communication strategies.
29
VaNtage poINt
Analytics: Beyond Risk
Insurers that apply analytics across the
customer lifecycle will see growth and
profitability.
30
who’s buyINg what
Big Buys
FCCI chooses sword Insurance Portal;
Physicians Mutual selects InsPro enterprise.
31
statIstIcally speakINg
Legacy’s Long Shadow
Insurers are beginning to finally make some
headway in replacing their legacy systems.
34
adVertor Ial
2011 VIP Special Report
Insurance Networking News, in partnership
with Celent, presents its 2011 official ranking
and reader recognition of Vanguards in
Insurance Practices.
The fate of the insurance industry hangs in the balance as the
rule-making process of the Dodd-Frank Act draws to a close.
Done Deal?
With the dollar falling and global capital markets still uncertain,
dealing with financial risk is becoming tougher for life insurers.
A Perfect Storm
for Portfolio Managers
20
MobIle coMputINg
By its nature, the military requires its personnel to be constantly on the move, and USAA
seeks to move just as quickly—if not faster—with its mobile offerings.
USAA and its Members
on the Move
24
case study
In an effort to assist its proders in managing their sales or new business pipelines and
communicating with carriers, one agency implemented enterprise social networking tools.
Helping Producers Produce
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