One Surgery with a Side
of Blood Thinners?
Considering that demands for transparency are
only likely to increase, forward-thinking health
insurers should look to take advantage of it.
Insurance CIOs in 2012:
Just Warming Up
Insurers will invest heavily in IT in 2012 to make
sure they can walk, because they know they will
need to start running soon.
ASKED & ANSWERED
Data for Analytics
Bill Madison, SVP insurance data solutions for
Lexis/Nexis, discusses how to best harmonize
exogenous data with existing business processes.
A Solution to the
Industry’s Brain Drain
While the concept is still evolving, phased
retirement could be a solution, and technology
WHO’S BUYING WHAT
Harvard Pilgrim launches Oracle claims
adjudication; XL to implement Cover-All BI.
Top Social Media Tools
Insurers view social platforms as a way to
interface with agents, consumers.
INN editors present the business and technology trends that have
the potential to impact insurers’ operational environments in 2012 and beyond.
Top 5 Trends for 2012
Special investigative units are increasing the use of analytic
technologies to identify suspicious claims.
Fighting Fraud One SIU at a Time
Insurer ‘Embraces’ Paperless
Document management initiative enables Embrace Pet Insurance to shed
empty file cabinets, increase customer satisfaction.
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