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Tech and business trends that will affect insurers in 2012 and beyond. page 8
The Fight
Against Fraud
Technologies such as link analysis and data mining help special
investigative units at CNA, MetLife
Auto & Home and Nationwide
Insurance identify suspicious
claims.
The Paperless
Pet Insurer
Enhancements to core processes
and customer relationship and
document management systems
enable Embrace Pet Insurance
to shed empty file cabinets and
increase customer satisfaction.
Where Will
CIOs Spend?
