A Standard Way
of Thinking Differently
ACoRD is changing the way it acts formally; is it
enough to encourage insurers to think differently?
neWS briefS
Industry Briefs
Hidden P&C policy admin project costs revealed;
customer service channels shifting.
8
32
innSight
CIOs Initiate Innovation
Restructuring and core systems initiatives help
creative cultures thrive.
aSked & anSWered
Reinsurance Tech
Reconsidered
StoneRiver’s Craig Robinson discusses the
benefits of automating reinsurance operations.
33
Vantage point
Paperless Contracting
Yields a Digital Advantage
Health insurers embrace an e-contracting
approach to save paper and admin costs.
34
Who’S buying What
Big Buys
1st Guard picks Pitney Bowes’ geospatial claims
software; Standard Life, BT agree to deal.
35
StatiStically Speaking
IT Spend Bounces Back
New research anticipates a 6.3-percent
increase in global IT spend for 2012.
39
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16
coVer Story
The Eyes on Ever-Evoloving Standards
Efficiency and transparency are driving standards changes around the globe, and
ACORD leadership is committed to staying ahead of the changes.
20
data StrategieS
Enterprise Architecture: IT’s City Plan
A well-planned enterprise architecture plan can deliver impressive results
to the bottom line and bridge a long-held gap between IT and business.
24
claimS
Automated Processing Pays Off
Health insurers are counting on technology to reduce the claims-processing errors
that cost billions of dollars and frustrate patients and physicians.
28
data Security
Securing Data Security
Amalgamated Family of Companies moved to a more automated, rules-based
data security solution that ensures ecryption and compliance.
